Terms of service
This website is operated by Stone Bridge Goods. Throughout the site, the terms “we,” “us,” and “our” refer to Stone Bridge Goods.
By visiting our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website, such as our Privacy Policy, Shipping Policy, and Refund & Replacement Policy.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase from us.
1. Website Use
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website, products, or services for any illegal, harmful, fraudulent, abusive, or unauthorized purpose.
You may not use our website to violate any laws, infringe on intellectual property rights, transmit malware, interfere with website security, scrape data, spam users, or attempt to damage our business or systems.
We reserve the right to refuse service, cancel orders, or restrict access to our website at any time if we believe these Terms have been violated.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any lawful reason.
We may update, modify, suspend, or discontinue any part of the website, products, pricing, services, features, or offers at any time without notice.
We are not responsible if information on this website is inaccurate, incomplete, outdated, or unavailable at any time.
You agree that your use of the website is at your own risk.
3. Product Information
We make reasonable efforts to display product descriptions, photos, prices, availability, and details as accurately as possible.
However, we do not guarantee that product descriptions, colors, images, specifications, pricing, shipping times, or other content are always accurate, complete, current, or error-free.
Product colors and appearance may vary depending on your device, screen settings, lighting, and manufacturer differences.
We reserve the right to correct errors, update information, cancel orders, or change product details at any time, including after an order has been placed.
4. Prices and Availability
Prices are subject to change without notice.
We reserve the right to modify, discontinue, limit, or remove products at any time.
We may limit quantities purchased per customer, household, order, billing address, shipping address, payment method, or account.
We reserve the right to refuse or cancel any order that appears suspicious, fraudulent, abusive, placed by resellers, or made in violation of these Terms.
5. Orders and Billing Information
You agree to provide complete, accurate, and current billing, shipping, contact, and payment information when placing an order.
You are responsible for making sure your shipping address is correct before submitting your order.
We are not responsible for orders that are delayed, lost, returned, disposed of, or delivered incorrectly because of inaccurate or incomplete customer information.
If we need to contact you about your order, we may use the email address, phone number, or billing information provided at checkout.
6. Shipping and Delivery
Shipping times are estimates only and are not guaranteed unless clearly stated otherwise.
Delivery times may be affected by carrier delays, customs processing, weather, holidays, incorrect addresses, fulfillment delays, supply issues, or other events outside our control.
Stone Bridge Goods is not responsible for delays caused by shipping carriers, customs agencies, suppliers, fulfillment centers, or incorrect customer information.
Risk of loss may transfer to the customer once the order has been handed to the shipping carrier, except where otherwise required by law.
7. Refunds, Replacements, and Cancellations
Refunds, replacements, and cancellations are handled according to our Refund & Replacement Policy.
We do not guarantee refunds, replacements, cancellations, or order changes unless required by law or approved by our support team.
Customers must contact us within the stated policy window and provide the required order information, photos, videos, carrier documentation, or other proof requested.
We reserve the right to deny refund or replacement requests that are incomplete, fraudulent, abusive, outside the policy window, or unsupported by evidence.
8. Product Use and Customer Responsibility
You are responsible for using all products safely, correctly, and only for their intended purpose.
Before using any product, you should read all product descriptions, instructions, warnings, labels, and safety information provided.
Stone Bridge Goods is not responsible for damage, injury, loss, or other issues caused by misuse, improper care, accidents, unauthorized modifications, failure to follow instructions, or use of a product in a way it was not intended to be used.
You agree that you are responsible for determining whether a product is suitable for your personal needs before purchasing or using it.
9. No Professional Advice
Information on our website, including product descriptions, blogs, advertisements, guides, images, videos, or other content, is provided for general informational and marketing purposes only.
Nothing on our website should be considered medical, health, legal, financial, safety, technical, or professional advice.
You should not rely on our website as the sole basis for making decisions. When appropriate, consult a qualified professional before using a product or acting on information from our website.
10. Third-Party Services and Links
Our website may include third-party tools, apps, payment processors, shipping providers, fulfillment partners, tracking tools, analytics services, advertising platforms, or links to third-party websites.
We do not control third-party services and are not responsible for their content, actions, policies, errors, delays, availability, security, products, or services.
Your use of third-party services may be subject to their own terms and policies.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
11. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, videos, messages, suggestions, ideas, or other content to us, you grant Stone Bridge Goods the right to use, edit, copy, publish, distribute, display, translate, and promote that content in any medium, without compensation to you, unless prohibited by law.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You may not submit false, misleading, abusive, unlawful, obscene, defamatory, harmful, or malicious content.
We may remove, edit, or refuse to display user content at our discretion.
12. Prohibited Uses
You are prohibited from using our website or services:
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For unlawful purposes
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To violate laws or regulations
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To infringe our intellectual property rights or the rights of others
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To harass, abuse, insult, harm, defame, threaten, or discriminate
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To submit false or misleading information
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To upload or transmit viruses, malware, or harmful code
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To collect or track personal information of others
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To spam, phish, scrape, crawl, or interfere with website security
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To place fraudulent, abusive, or bad-faith orders
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To misuse refund, replacement, chargeback, or support processes
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To interfere with the operation of our website or business
We may terminate access, cancel orders, deny service, or take appropriate action if we believe these Terms have been violated.
13. Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis, except where otherwise required by law.
We do not guarantee that the website will be uninterrupted, secure, error-free, accurate, reliable, or available at all times.
To the maximum extent permitted by law, Stone Bridge Goods disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not guarantee that any product will meet your expectations, produce a specific result, or be suitable for every individual situation.
14. Limitation of Liability
To the maximum extent permitted by law, Stone Bridge Goods, its owners, operators, employees, contractors, suppliers, fulfillment partners, service providers, affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages.
This includes, but is not limited to:
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Injury, loss, or damage related to product misuse
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Lost profits, lost revenue, or lost savings
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Lost data or business interruption
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Replacement costs
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Website errors or downtime
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Shipping delays or carrier issues
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Third-party service errors
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Customer misuse, improper handling, or failure to follow instructions
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Any damages arising from your use of the website, products, services, or content
If we are found liable despite these Terms, our total liability shall be limited to the amount you paid for the specific product or order giving rise to the claim, unless applicable law requires otherwise.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In those cases, our liability will be limited to the greatest extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Stone Bridge Goods, its owners, operators, employees, contractors, suppliers, fulfillment partners, service providers, affiliates, and licensors from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising from:
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Your breach of these Terms
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Your violation of any law or regulation
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Your violation of third-party rights
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Your misuse of the website, products, or services
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Your submitted content, reviews, comments, or communications
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Your fraudulent, abusive, or unauthorized activity
16. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, layouts, videos, designs, icons, and branding, is owned by or licensed to Stone Bridge Goods unless otherwise stated.
You may not copy, reproduce, distribute, sell, modify, exploit, or use our content without written permission.
17. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect customer information.
18. Errors, Inaccuracies, and Omissions
There may occasionally be errors, inaccuracies, or omissions on our website related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after you submit an order.
We are not obligated to update, amend, or clarify information except as required by law.
19. Force Majeure
We are not responsible for delays, failures, losses, or damages caused by events outside our reasonable control.
This includes, but is not limited to, natural disasters, extreme weather, pandemics, labor disputes, supply-chain disruptions, customs delays, carrier delays, war, terrorism, civil unrest, government action, power outages, internet failures, payment processor issues, or third-party service interruptions.
20. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law.
The remaining sections will continue to be valid and enforceable.
21. Changes to These Terms
We may update, change, or replace any part of these Terms at any time by posting updates on this page.
It is your responsibility to review these Terms periodically.
Your continued use of the website after changes are posted means you accept those changes.
22. Contact Information
Questions about these Terms of Service should be sent to: